Neta Privacy Policy

We appreciate your interest in our products and strongly encourage you to carefully read this Privacy Policy before using our website and any sub-pages thereof (together the “Site”).

This Privacy Policy specifies what kind of information Husqvarna AB (publ)/GARDENA GmbH or its group companies, subsidiaries, branch offices or third parties on behalf of Neta, gathers from this Site – and what measures are taken to protect your personal information. If you do not agree to the Privacy Policy, we recommend that you do not use the Site. This Privacy Policy may change from time to time, so please check back periodically.


Personal Data is recorded and managed by Neta and used in order to assist the use of our products and/or online services. If you give us further Personal Data in order to receive information in return from us – for instance brochures, catalogues – we collect and store that information. That information enables us to fulfil your information request. The information will be stored in a reasonably secure and protected environment for as long as Neta believes it will improve the communication with you. If you wish to remove some or all of your details from our register, please contact Neta South Africa []. Personal Data will be disposed of securely upon your written request or when no longer required. Neta might request additional non-mandatory information from you in order to improve its knowledge of its customers or to conduct direct marketing. You are free to respond to any such requests for additional information. If you do not wish to receive communication from Neta in this manner, please contact us on Neta also collects non-personal information about the usage of our Site. This information is collected on an aggregate basis and is only used for internal purposes in order to help us improve your online experience and facilitate your visit to the Site. Neta may connect this information to user Personal Data to determine which users access what materials, which allows us to improve the Site. Neta does not knowingly gather any Personal Data from children under the age of 18 and does not aim its website at such persons. We advise parents and custodians to take an active interest in children’s activities and interests online.

Transfer of Personal Data

Neta/GARDENA South Africa will not transfer (other than for routing purpose) the Personal Data you provide on the Site to any third party, except (a) you would reasonably expect Neta to disclose your information for that purpose; (b) with your consent; (c) as may be required by law or court order; (d) to protect and defend the rights or property of Neta; (e) to protect the personal safety of users of the Site; (f) to persons or companies with whom Neta has contracts to carry out the internal operations of the Site or our business; or (g) we reasonably believe that they are subject to law, binding scheme or contract which upholds principles for fair handling and adequate level of protection of Personal Data. Neta reserves the right to contact the appropriate authority at the company’s discretion if it notices activities that may be illegal or violate Neta’s terms of use. As Husqvarna is an international group of companies, if you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred to the offices and servers of Husqvarna outside South Africa. If you are visiting this Site from a country other than South Africa, your communication will be transferred across international boundaries and you agree and consent to these transfers.


The Site may use a technology called “cookies”. Cookies are small text files containing information that are saved on your computer by the webpage that you are visiting. They are used to help provide additional functionality to the Site and to help us analyze Site usage. There are two kinds of cookies: One kind is used for “remembering” information such as your username and password and is stored on your computer for as long as you decide to not “log out” of this subscription service. If you don’t use the function “Don’t ask for my username and password in the future” such cookies will never be stored on your computer. The other kind is a session cookie, it is used to keep track of the preferences you have chosen on the webpage during the time you visit the Site. Such cookies are saved temporarily in the memory of your computer. A session cookie is not stored for a long time on your computer and usually disappears when you close your web browser. By using such cookies, Neta hopes to better target relevant information to our visitors. If you do not wish to accept Neta’s use of cookies, most browsers allow you to configure your browser to reject cookies by modifying your browser settings. However, this might limit functionality and your benefit of the Site.


Neta undertakes to take reasonable steps to ensure that the Personal Data we collect from you are accurate, complete, up to date and not misleading. However, you are under the obligation to provide only Personal Data, which are accurate, complete and up to date at the time of the collection. Should you later on establish that Personal Data held by us are not accurate, complete and up to date, we will upon your written notice take reasonable steps to correct the Personal Data.


While Neta cannot guarantee that unauthorized access will never occur, rest assured that Neta takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of reasonably appropriate technology and internal procedures.

Other websites

The Site may contain links to third party websites. Neta does not exercise control and is not responsible for the contents or privacy practices of third-party websites that may be linked from the Site. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of such third-party websites before using them.


Neta reserves the right, at its sole discretion, to change, modify, add or remove any portion of this Privacy Policy in whole or in part, at any time and without giving prior notice. Changes in this Privacy Policy will be effective when posted on the Site. Your continued use of the Site after any change to this Privacy Policy is posted will be considered acceptance of those changes.

This Privacy Policy has been updated last 01/10/2023.

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